Those who are in the eyelash business for the first time may face such problems.
During the first conversation with the customer, one inadvertent sentence made the customer no longer communicate with him or directly refused to place an order. The business that could have been good ended in failure.
If you have encountered this problem, then you have come to the right place.
The sixth blog is WHICH RIGHT EYELASHES TOOLS SHOULD BUY WHEN YOU WHOLESALE EYELASHES ？
The seventh blog is HOW TO CHAT WITH YOUR CUSTOMERS?
I will provide you with some ways to communicate with customers happily so that you can provide better service to customers.
There some tips to achieve a pleasant cooperation.
The Key Piont Is Treating Customers As Friends
Because of the differences in culture, education and professional backgrounds between countries, there are big differences between us. There is a great sense of strangeness and distance between each other.
But if you can, you can treat your customers as your own friends and relate to the things around them, such as their children, local events, and their preferences.
These can draw the distance between the customer. This is a very good start for cooperation between the two parties.
Customer’s Price Sensitivity And Funding Budget
Different customers have different budgets when buying eyelashes. Some are 100 dollars, and some are 500 dollars.
When facing these different customers, you can determine their sensitivity to the price of eyelash products through the questions they ask.
If the customer asks for the price of eyelashes as soon as they come up, you can ask the other party’s basic budget. Then provide them with more suitable eyelashes according to their budget.
Rather than offering lower and higher prices, this does not match their budget positioning.
When they receive the goods and are satisfied with the quality of the products, they are likely to buy back.
Targeted Service Measures
Most of the international shipping costs are borne by customers, but some customers want eyelash products to be free of shipping.
For customers who wish to have free shipping or purchase eyelash products for the first time, customers who are not able to accept the shipping fee.
You can specifically launch a set of eyelash combinations that suit them. This is more likely to have a pleasant cooperation with customers.
Hope this content can help you.
And what is the next topic of blog ? See if you can guess it right?
The First Blog: What Are Good Eyelashes?
The Second Blog: How To Choose The Right Eyelashes For Your Clients？
The Fifth Blog: Which Questions Do You Pay Attention WhenYou Make The First Order?
The Sixth Blog : WHICH RIGHT EYELASHES TOOLS SHOULD BUY WHEN YOU WHOLESALE EYELASHES ？
The Seventh Blog: HOW TO CHAT WITH YOUR CUSTOMERS?
The Eighth Blog: HOW MUCH BUDGET DIES THE EYELASHES BUSINESS OROJECT NEED?